Preparation: Read Chapter 1 – What is Customer Service in the Customer Service text. Take notes as necessary.
Complete the Opportunities for Critical Thinking. Be as detailed as possible in your answers. Explain why or why not for each answer. Your whole responses should be at least 300 words. This is due by Friday, August 16th.
Please read at least two of your classmates’ responses and then reply to them with your thoughts on their answers. Do you have suggestions for helping them keep on track for those goals? What are some ways to help keep track goals? What are some small goals that this person can make to reach his/her larger goals? What types of personal rewards do you see for these goals? Do you have similar purpose statements? Responses should be at least 100 words for each classmate. These are due by Tuesday, August 20th by 6pm.